At Titan we are always looking for ways to improve our offering to our customers and we are excited to announce changes to our pricing structure for trade account customers.
With the introduction of package tiers we aim to work with customers who hold trade accounts to ensure that we are providing not only the most competitive pricing possible, but a complete package. That’s why we’re thrilled to announce the launch of our new package tiers: Silver, Gold, and Platinum. These tiers are designed to cater to the diverse needs of our customers while offering a comprehensive package that goes above and beyond expectations. Features include increased manufacturing warranties to a market leading level, technical support, branding options, access to training and more.
Silver Tier
With this tier, customers can expect competitive discounted pricing and increased manufacturing warranties, ensuring peace of mind and confidence in their purchases. Additionally, technical support is readily available to assist with any queries, ensuring a smooth and hassle-free experience.
Gold Tier
In addition to the benefits of the Silver tier, Gold package customers gain access to priority technical support, discounted commissioning licensing and software and free of charge shipping on orders over £500 net.
Platinum Tier
Our Platinum tier offers a complete solution for selective customers. Building upon the features of the Gold tier, Platinum package holders enjoy exclusive perks such as free of charge, customisable branding options, allowing them to showcase their brand identity and stand out in the market. Furthermore, Platinum tier customers benefit from early access to new products, free of charge shipping on orders over £200 net and rebate options.
A full breakdown of features and benefits is below.
| Benefit | Platinum | Gold | Silver |
| Tier pricing | Platinum | Gold | Silver |
| Manufacturing warranty period | 8 years | 7 years | 6 years |
| FOC product training workshops | ✔ | ✔ | ✔ |
| Technical support assistance | ✔ | ✔ | ✔ |
| Fast tracked technical support | ✔ | ✔ | |
| FOC commissioning licensing and software | ✔ | ||
| Discounted commissioning licensing and software | ✔ | ||
| Rebate options | ✔ | ||
| FOC shipping on orders over £200 net | ✔ | ||
| FOC shipping on orders over £500 net | ✔ | ||
| FOC sensor branding | ✔ | ||
| Early access to new products | ✔ | ||
| Option to be promoted as Titan commissioning partner | ✔ | ✔ | ✔ |
We look forward to working closely with all our trade account customers to build our relationships